Skip to main content

Process — we love to hate it, but …

Process is good to protect your end customers.
When people say they don’t like the process, they don’t really mean that they don’t like the steps in the process, but rather they don’t like how these steps are streamlined.
The process should be streamlined to encourage us to launch more often and to launch smaller increments instead of making us bundle things. When it takes a long time to get things approved, the approval process could be very centralized. What microservices may improve with natural de-centralization, a centralized process may undo in terms of agility and speed.
To de-centralize the approval process, tech leaders on the floor could be ITIL certified and act as approvers; with that permission comes responsibility.
The ultimate goal would be that the same number of steps would be executed in the process, but the steps would be much quicker and streamlined in a more enjoyable fashion. The end goal is to keep the end customers satisfied and to pass all the audits.
Thank you for reading this article.
Almir Mustafic

Comments

Post a Comment

Popular posts from this blog

Brand New programming language and one solution OR …

Brand New programming language and one solution OR Two existing programming languages, one solution for EACH? I understand that there is no right or wrong. It all depends on your software architecture, team structure, team skills and other factors, but I still want to explain the scenario as it may look familiar to some. Let me explain. Let’s assume that you have microservices and common libraries in two major programming languages. You have some teams who are experts in one and some teams experts in the other programming language. Now you need to come up with a solution for a scenario that all teams will need to leverage. Let’s assume that your cloud platform has an off-the-shelf approach for this but it is supported by a 3rd programming language that your teams do not have much experience in. What is the right thing for your organization and not just from the technical point of view? A) Do you embrace what your cloud platform gives you off the shelf and implement thi...
Post a Comment
Read more

10,000 foot level view in technology

10,000 foot level view in technology: How useful is it? What can be done at this level? If the 30,000 foot level is the CTO level, then consider the 10,000 foot level as the level that software engineering managers and directors operate at. To achieve the success at 10,000 foot level, you as a software engineering manager need to dive deep into technical details, help the team lay the foundation from BOTH organizational and technical side. It is the little moves that get the team to this level. Once the team’s applications and results at that level, then you as a manager have ability to perform the high level analysis and troubleshooting without necessarily being in code on daily or weekly basis. Therefore, your ability to troubleshoot technical issues at the 10,000 foot level is a testament to the great work of your team. Go TEAM !! Almir Mustafic
Post a Comment
Read more

Leaders/Mentors in my life

I have been blessed in my software engineering career with great leaders. Some of them challenged me in technical skills. Some of them challenged me in my organization and leadership skills. Some of them challenged me in both. And all of them made me a better software engineer, a better senior engineer, a better solutions architect, a better teammate, and a better leader. If you are a student, find yourself a mentor. If you are a junior software engineer, find yourself a mentor. If you are an experienced software engineer, find yourself a mentor. Remember, you write your own definition of success and you are your own critic. That may mean that you TRY to perfect every stage of your career, or that may mean that you skip some stages in your career. Remember, you are in control. That’s all I wanted to say today :) Keep geeking out. Almir
Post a Comment
Read more